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(+593) 98 756 6672

Reach us directly by phone for any inquiries, orders, or support. Our team is ready to assist you promptly with all your questions.

infovilcaloma@gmail.com

Send us an email anytime — we respond quickly to provide information, support, or assistance with your orders.

7 AM - 5 PM, Mon - Fri

We operate according to Ecuador Time (GMT-5). Please consider our business hours when contacting us for the fastest response.

Vía Yasanga. Vilcaloma, Ecuador.

Visit us or send correspondence to our office in Vilcabamba, Ecuador, where our products are carefully crafted and managed.

Need any consultation?

send us message for booking tips in our cottage!

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Important To Know

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POLICE

Petfriendly Rules

1.It is important to keep the pet on a leash while walking around the property until it adjusts to the environment, as there are other people and domestic animals that need to be protected.

2.The pet should preferably stay outside of the rooms. If this is not possible, it must have its own bed to rest on. It is not allowed for the pet to lie on blankets, sheets, and/or pillows. If this happens, the guest is responsible for paying an additional fee for a special cleaning and disinfection.

3.If the pet causes any damage, such as chewing on furniture legs, doors, scratching, or breaking any items, the guest is required to replace or pay the equivalent value for repair.

4.You should bring your own items for feeding, water, etc.

5.Care should be taken when interacting with other animals on the property, such as dogs, poultry, etc. It is the guest’s responsibility to supervise the pet.

6.Pets are not allowed in the gardens, as they may leave waste, urine, saliva, etc., and since these are food-growing areas, we must ensure hygiene.

7.All pet waste must be collected and placed in a sealed bag in the regular trash.